FairPath Privacy Policy

Last updated: 20 August 2026

FairPath provides online dispute resolution, arbitration-related services, hearing administration and related communications. This Privacy Policy explains how information is handled when you use FairPath services and fairpath.uk.

Information we may process

Depending on how you use FairPath, we may process information you provide such as your name, contact details, case or reference information, communications, scheduling information, and information needed to administer a hearing or dispute-resolution process. We may also process technical information needed to operate, secure and troubleshoot the service.

How we use information

We use information to provide and administer FairPath services, communicate with participants, arrange hearings and notifications, maintain service security and reliability, respond to requests, and comply with applicable legal obligations.

Email and WhatsApp communications

Where appropriate, FairPath may use email and WhatsApp Business messaging to send service-related communications such as invitations, scheduling information, reminders and administrative updates. WhatsApp communications may be processed through Meta's WhatsApp Business Platform and are also subject to Meta's applicable terms and privacy practices.

Service providers

We may use service providers to host and operate the website, deliver communications, provide video-meeting functionality, and support other technical functions. Information is shared with service providers only as reasonably necessary for those functions and subject to applicable safeguards.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the service, maintaining appropriate records, resolving disputes, and meeting legal or regulatory requirements.

Your choices and requests

You may contact FairPath regarding access, correction, deletion, or other privacy-related requests concerning your personal information, subject to applicable law and legitimate record-keeping requirements.

Security

We use reasonable administrative and technical measures designed to protect information. No online service can guarantee absolute security.

International processing

Some service providers may process information in countries other than your own. Where required, FairPath seeks to use appropriate safeguards for such processing.

Changes to this policy

We may update this Privacy Policy as FairPath services develop or legal requirements change. The latest version will be published on this page with its update date.

Contact

For privacy questions or requests, please contact FairPath through the contact details provided on fairpath.uk.